Returns and Exchanges

We want you to get the right parts for your boat. The policy below is designed to be clear and predictable.

Return window

Most new, unused items in original packaging may be returned within 30 calendar days of delivery with a valid return authorization (RMA).

How to request a return

  1. Contact us with your order number, the part number(s), and the reason for return.
  2. We will issue an RMA number and instructions. Items returned without an RMA may be refused.
  3. Pack items securely in original packaging with all accessories and documentation.

Condition requirements

  • Items must be new, unused, uninstalled, and in resalable condition with all original packaging and parts.
  • Any signs of installation, fuel/oil residue, or missing components may result in refusal or a higher restocking fee.

Non-returnable items

  • Electrical and electronic components once opened or installed.
  • Custom, special-order, or made-to-order items identified on the product page.
  • Fluids, chemicals, hazmat, gaskets once opened, and tools that show use.
  • Any item marked as final sale.

Fees and shipping

  • For buyer’s remorse or wrong-part orders, return shipping is the customer’s responsibility.
  • A restocking fee of up to 20% may apply to non-defective returns to cover inspection, repackaging, and processing.
  • If we made an error or the item arrived damaged, we will correct it and cover reasonable return shipping once verified.

Damaged, missing, or incorrect items

  • Report shipping damage or shortages within 5 calendar days of delivery with photos of the packaging and item.
  • Keep all packaging until the carrier inspection is complete.

Exchanges

The fastest way to get the correct part is to place a new order and return the unopened item following the process above.

Refunds

Once your return is received and inspected, approved refunds are issued to the original payment method. Please allow 3–7 business days after approval for your bank or card issuer to post the credit.

Warranty issues

If you believe your item has a defect covered by the manufacturer, please see our Warranty page for the correct claim process. Warranty evaluations are separate from returns.